Shipping Policy

 

Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Shipping Time: Delivery typically takes 3–7 business days depending on location and carrier.
  • Tracking Information: Once shipped, customers will receive a tracking number via email.
  • Shipping Delays: Pluto’s Garden is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information.
  • Lost or Stolen Packages: If a package is marked as delivered but not received, customers must contact the shipping carrier. Pluto’s Garden will assist where possible but is not responsible for lost or stolen packages.